Every item inspected · Never sampled · Full-resolution photos

We open and check every single item — and you see it all

1688 and Taobao misrepresentation is the #1 complaint among overseas buyers. Our answer is simple: nothing ships before you've seen it. Every item gets a 1-on-1 inspection and a full-resolution photo pack — free, on every order, no matter how small.

Ask about inspection See how it works

The Gratebay QC photo pack standard

Most agents say they "provide photos." Nobody else puts their standard in writing. Ours:

Overall shot

The complete item against a neutral background, exactly as received — so you can compare against the seller's listing immediately.

Label & marking shot

Model number, brand tag, size label, batch code — close-up and readable, so what you ordered is provably what arrived.

Detail & flaw shot

Stitching, edges, corners, finish, working parts — close-ups of anything questionable, before it becomes a dispute after delivery.

Unboxing video

One video per order showing cartons being opened on camera — your evidence chain if a seller dispute is ever needed.

Delivered as full-resolution originals in a shared Google Drive folder — not compressed screenshots. Extra close-ups or a video walkthrough of a specific item: ¥1–2 each.

1-on-1 inspection with measuring and photo documentation at Gratebay

What we check, item by item

Tell us anything specific to watch for and it goes on your inspection checklist permanently.

✓ Match to your order

Model, size, color, quantity and specifications against your order screenshots and the seller's packing list.

✓ Physical condition

Damage, scratches, stains, missing parts, loose stitching, veneer lifts, dead pixels — photographed, not just noted.

✓ Function & weight sanity

Moving parts work, zips run, hinges align; weight against expectation to catch grossly under-filled items.

✓ Authenticity red flags

Tags, packaging and markings checked for replica signals. Counterfeits are strictly refused — we don't ship them.

Why 1-on-1 beats AQL sampling

The industry-standard "free inspection" is AQL 2.5 sampling — statistically sound for factory runs of thousands, wrong for your mixed small orders.

Sampling misses your item

AQL 2.5 checks ~2 in 50 units. If you ordered 8 and one is broken, odds are nearly 4 in 5 that the sample misses it. Sampling protects the factory; it doesn't protect you.

Your orders are mixed anyway

B2C-style orders from 1688 shops aren't factory batches — every parcel is a different product from a different seller. Sampling has nothing meaningful to sample.

And it's free here

Elsewhere, 100% inspection is a paid add-on. At Gratebay it's the default on every order — because you only pay after you've seen the photos.

Found a problem? Here's the exit.

Inspection is only worth something if "not happy" has a consequence.

↩ Free return to seller

Wrong, damaged or not as expected? We photograph the evidence, contact the seller with your approval, and coordinate the return or exchange — free for the first 3 returns per month.

⏸ Hold while you decide

Not sure yet? We hold the goods in your free 60-day storage window while you decide. Up to 5 shipments can wait per new customer before the first payment.

🚫 You don't pay

Until you've approved the photos and told us to ship, you owe nothing. That's the whole point of the model — the risk sits with us, not you.

Send us your order list — see the photos before you pay a cent.

Forward your 1688 order screenshots on WhatsApp. We'll confirm your inbound code and inspection checklist within 5 minutes.

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+86 156 9201 9308